Built for Singapore's Beauty Industry

Salon software
that actually
thinks.

The only platform built from the ground up for Singapore — with native AI, WhatsApp campaigns, and the enterprise backbone to grow with your business.

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4
Native AI Modules
90%+
WhatsApp Open Rates
1
Platform. Everything included.
0
Hidden Add-ons

AI isn't a feature here.
It's the foundation.

Most salon software treats AI as a marketing checkbox. We built four distinct AI modules that work independently and together — each one targeting a specific part of your business.

01
🗓
BookingsAI

Intelligently manages your appointment flow — reducing gaps, minimising no-shows, and surfacing patterns in your booking behaviour you'd otherwise miss.

Live
02
💬
CommunicationsAI

Drafts and optimises client communications — reminders, follow-ups, re-engagement — tailored to individual client behaviour, not a one-size-fits-all blast.

Live
03
🎯
PromotionsAI

Identifies the right offer, for the right client, at the right time. Turns your promotions calendar from guesswork into strategy.

Live
04
📊
ReportsAI

Translates your business data into plain-language insights. Not just dashboards — actual conclusions and recommendations you can act on today.

Live

Designed for how
Singapore actually works.

Not adapted. Not localised after the fact. Built from day one around the payment methods and communication channels your customers use every day.

Customer Communication

The only platform with native WhatsApp campaigns.

WhatsApp is how Singapore communicates. Not email. Not push. WhatsApp. BespokeBeauty lets you build, send, and track WhatsApp campaigns directly — no third-party tools, no workarounds, no extra cost.

90%+
average WhatsApp
open rate in Singapore
Payments

PayNow. Natively.
No hacks required.

PayNow is the default payment method for millions of Singaporeans. BespokeBeauty integrates it natively — at checkout, on the booking portal, and in payment requests. Not as an afterthought. As a first-class feature.

Native

No integration fees. No third-party payment gateways.
No explaining to your customers why you don't accept PayNow.

Start with what you need.
Expand when you're ready.

BespokeBeauty is built on a module-based system. Activate the features that make sense for your business today — and add more as you grow. You are never locked into a monolithic package you only half-use.

Appointments
Staff Management
Loyalty
Core — always on
WhatsApp Campaigns
AI Modules
Activate when ready
Multi-location
Super Admin
Scale up as you grow
Push Notifications
Custom Branding
Advanced Analytics
Add on demand

Backed by a team that operates at enterprise scale.

BespokeBeauty is built by BespokeCRM — a Singapore-based CRM consultancy with enterprise clients across banking, telecoms, and global beauty retail. We bring that rigour to every salon we work with.

🏦
Regional Banking
Consumer banking CRM implementations across Singapore and the region
📡
Telecoms
CRM strategy and deployment for major telecommunications clients
Global Beauty Retail
CRM for international beauty brands operating across multiple markets
Everything Else

The details that
make the difference.

01
🎫

Built-in support ticketing

When something goes wrong at 8pm on a Saturday, you need a ticket number and an audit trail — not a WhatsApp message into the void. We built it in because that's what a managed service looks like.

Included as standard
02
🔐

Module-based access control

Define exactly what each staff member can see and do. Your front desk doesn't need payroll access. Your manager doesn't need to see every AI report. Granular permissions, no compromises.

Included as standard
03
🏢

Multi-tenant super admin

Running multiple outlets? The super admin dashboard gives you consolidated oversight across all locations — bookings, staff, performance — without switching logins. Built for how chains actually operate.

For multi-location operators
04

Guided onboarding checklist

Most software dumps you in and waves goodbye. We ship with a structured onboarding checklist that walks your team through setup step by step. Day one feels like day one hundred.

Included as standard
05
🎨

Full custom branding + CSS

Your clients see your brand, not ours. Full CSS customisation means your booking portal, communications, and customer-facing touch points look like you — not like off-the-shelf software.

Your brand, your rules
06
📣

Push notification campaigns

Email, WhatsApp, and push — all from one platform. Reach your clients on every channel they use, with campaigns managed in a single place. No integrations. No juggling three different tools.

Omnichannel, natively

Stop settling for software
built for somewhere else.

Book a 30-minute demo. We'll walk you through the platform, answer every question, and show you exactly what it looks like running your business.

Book a Demo